A complete helpdesk system that allows you to track and maintain support tickets as well as maintain your clients and their contact information. Includes an administrative web interface and a client interface. Uses a web interface that runs on PHP and MySQL. The interface is designed using Adobe Flash for a quick, application like feel. (Web/hosting server requires PHP and MySQL be installed prior to helpdesk installation. User computers require at least version 8 of Adobe Flash.) - More Information...
Software that can be installed on any computer or portable device within your corporation that allows you to access the helpdesk without going to a web site. Includes software for the administrative interface and administrative chat interface (if you purchase the Tech Portal Module) only. (Requires 29FIVE Helpdesk) - More Information...
An add-on to the web interface of the helpdesk that allows you to manage your hardware and software inventory. Also gives you the ability to track ticket history of a piece of hardware. (Requires 29FIVE Helpdesk) - More Information...
An add-on to the web interface that allows you to input links on the administrative and client interface to outsite web sites for third-party support or information. This module also includes a support chat (with "music on hold"), for aditional client support, and an internet radio feature. (Requires 29FIVE Helpdesk) - More Information...
29FIVE Designs will install the 29FIVE Helpdesk on your server for you. (PHP and MySQL must first be installed and functioning properly on your web/hosting server.)